FAQs

Wig Sizes:

Our wigs come in average size, meaning they will fit the majority of head sizes. All wigs come with an adjustable head cap.

What are they made of?

All of our wigs are made using heat resistant fibres that can be heated up to 180°C or 356°F, this is usually the lowest heat setting on most hair tools however if you are unsure please check your tools specs before styling your wig!

How to put on your wig and cut the lace:

Whether you have long hair, short hair or no hair, it's easy to put on your wig! If you have long hair or medium length hair make sure to tie your hair into a low ponytail or a low plait and then using hair grips pin it to your head! Most of our wigs come with a wig cap which helps to ensure there are no stray hair and keeps your in tow, so once you have pinned you plait or ponytail put the wig cap over the top to hold your hair in place! Once this is done you can put on your wig!

If you have purchased a lace front wig then you'll need to trim the lace, to do this you'll need a pair of scissors, some good light and a steady hand. Using scissors cut the lace following the hairline, but try not to cut into the hair line!

How to clean your wig:

As our wigs are all synthetic this means they cannot be washed with normal shampoo or conditioner! I'd advise using either wig shampoo or fabric softener! Before washing try to remove any tangles or knots, you can do this by using a wide tooth comb, any standard brush may pull on the fibres too hard resulting in hair loss as with human hair make sure to start brushing from the ends and work your way up.

Add a small amount of wig shampoo or fabric softener to a bowl of warm water and swish your wig around, make sure not to rub! Once you've swished your wig leave it to sit in the water for 15 - 20 mins. Swish the wig from side to side once more and drain the water. To make sure you have washed out the wig shampoo or softener I would advise a quick rinse under cool water!

How to dry your wig:

Once you have washed your wig wrap it in a clean dry towel and press gently to remove any excess water and then allow the wig to dry naturally either on a wig stand or if you don't have one of those carefully place your wig onto a door hanger!

Storing your wig:

When storing your wigs I advise storing them in the plastic bags that we send them in.

Free International Shipping*:

We ship worldwide and it's all FREE shipping! However, due to an issue with Portuguese customs we do charge a shipping fee for any purchases to Portugal and Egypt with the exception of GET NOW wigs.